S.T.I. Italia S.r.l. Achieves 100% in First Unannounced IFS Logistics Audit
A true team effort, proving what it means to take quality the extra mile.
A surprising start to the day turned into a moment of triumph for STI Italia on 7th November, when their first-ever unannounced IFS Logistics 2.3 audit resulted in a flawless score of 100%. This remarkable achievement highlights not only their operational excellence but also the team’s extraordinary adaptability and dedication to quality in every aspect of their work.
The day began like any other, but as the team arrived at the office, they were greeted by the auditor at the door. It was immediately clear that this would be no ordinary workday. With no prior notice, the team rose to the challenge, ready to demonstrate their processes and preparations.
The auditor conducted a detailed review, assessing compliance with the stringent requirements of IFS Logistics 2.3. The checklist covered all aspects of their operations, including improvements made over the past year and plans for future enhancements. The team’s ability to respond with confidence and precision showcased their exceptional readiness and professionalism.
The day began like any other, but as the team arrived at the office, they were greeted by the auditor at the door. It was immediately clear that this would be no ordinary workday. With no prior notice, the team rose to the challenge, ready to demonstrate their processes and preparations.
The auditor conducted a detailed review, assessing compliance with the stringent requirements of IFS Logistics 2.3. The checklist covered all aspects of their operations, including improvements made over the past year and plans for future enhancements. The team’s ability to respond with confidence and precision showcased their exceptional readiness and professionalism.
This extraordinary day became a collaborative effort, drawing on expertise from various departments:
• The QA department ensured the audit processes and standards were aligned and effectively managed.
• The Operations team shared insights on claims management.
• The SVC team demonstrated customer order traceability to delivery.
• The McD department provided details about spot checks conducted at HAVI DC in Bomporto.
• The Admin team presented transport document samples.
• The Internal Business Development team verified tender expiry dates and business volumes.
Congratulations to STI Italia for this outstanding accomplishment – we could not be prouder!
• The QA department ensured the audit processes and standards were aligned and effectively managed.
• The Operations team shared insights on claims management.
• The SVC team demonstrated customer order traceability to delivery.
• The McD department provided details about spot checks conducted at HAVI DC in Bomporto.
• The Admin team presented transport document samples.
• The Internal Business Development team verified tender expiry dates and business volumes.
The auditor congratulated the team not only for their flawless performance but also for the fact that their system is fully integrated into daily operations, shared across all colleagues, and not merely maintained for audit purposes.
To celebrate this milestone, the team came together for a well-deserved common lunch at the office. The atmosphere was filled with pride and joy as they reflected on their achievement and the dedication that made it possible.
Passing their first unannounced audit with a perfect score is no small feat, and STI Italia has once again proven their commitment to "Taking Quality the Extra Mile." Their hard work and collaboration have set a benchmark for excellence, making this achievement a proud moment for everyone at STI FM.
Congratulations to STI Italia for this outstanding accomplishment – we could not be prouder!
